The Windows 10 KB5058379 update is causing serious headaches for users. After installing it, many report being forced into BitLocker recovery screens or facing Blue Screens of Death (BSOD). Microsoft rolled out this update on May 13, 2025, to address critical security threats, but instead of offering protection, it has introduced new problems.
Users told Windows Latest that the update begins normally but quickly leads to a prompt for the BitLocker recovery key. Some said they had never enabled BitLocker but now can’t access their systems. Others described sudden BSOD crashes followed by repeated reboots into the Windows Recovery Environment (WinRE).
Microsoft has confirmed that this issue affects machines with Intel Trusted Execution Technology (TXT) turned on. These systems, often powered by 10th-generation or newer Intel vPro processors, experience failures in the lsass.exe process after the update. This crash leads to an automatic repair loop. Devices with BitLocker enabled then require users to enter their recovery key.
If users don’t have access to their recovery keys, they can’t proceed. Microsoft stresses that it doesn’t store or regenerate BitLocker recovery keys. Users must retrieve them from a linked Microsoft account, USB backup, or printout. Microsoft’s official recovery guide offers more help.
Community forums have seen a surge in complaints. One Reddit user reported their Dell Precision 3660 kept crashing six minutes after rebooting post-update. Uninstalling the update didn’t work, but removing Dell SupportAssist applications resolved the issue. Another user disabled VT for Direct I/O in the BIOS, which allowed their system to boot again. However, they warned that this solution doesn’t address the root cause.
Microsoft acknowledged the bug and is developing a fix. The company plans to release an out-of-band patch through the Microsoft Update Catalog soon. Although Microsoft insists the issue only impacts a small number of users, even a fraction of Windows 10’s 700 million installations means millions could face problems.
The timing makes things worse. This is a critical update that protects users from active threats, but installing it could break systems. Users who haven’t installed the update should back up recovery keys and check BIOS settings before proceeding. Those already affected may need to apply BIOS changes or wait for Microsoft’s patch.
As the Windows 10 end-of-support date approaches on October 14, 2025, each update becomes more important. But this situation highlights the risks of mandatory updates gone wrong. Microsoft must now respond quickly to restore trust and reduce the damage.